Avail 10% off on orders above ₹2000

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Return, Replacement & Refund Policy

At Submarine Pens Private Limited we strive to ensure the highest quality of our products and complete satisfaction for our customers. If you are not entirely satisfied with your purchase, we're here to help with our return and replace policy.

Return & Replacement Policy

If you receive a damaged or incorrect item, you may request a replacement within 7 days of delivery. Please ensure the item is unused and in its original packaging. Contact us promptly at online@submarinepens.co.in with your order number, photos of the damaged item and packaging, to help us assess its condition upon arrival. Each replacement request is evaluated individually, and we aim to resolve issues within 24-48 business hours.

Refund Policy

In cases where the product can’t be replaced and refund is to be given, Refunds will be initiated once the returned products are received and verified at our warehouse. The refund will be processed to the account within 24-48 business hours. Please note, it may take an additional 2-7 business days for the refunded amount to reflect in your account.

If you have any further questions or concerns, please don't hesitate to contact us at online@submarinepens.co.in

Warranty

We provide 30 days warranty on all our products which covers any manufacturing defects.

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